Privacy policy
Privacy Policy
Effective Date: [2025/1/1]
Last Updated: [2024/12/28]
[Jason's Store] (hereinafter referred to as "we") is committed to protecting the security of your personal information. This policy details how we collect, use, store and share your data, and how you can exercise related rights. Please read this policy carefully before using our services.
1. What information do we collect?
1.1 Information you actively provide
Order information: name, delivery address, contact information (phone/email), payment credentials.
Account information: username and password provided during registration (encrypted storage).
Communication content: inquiries or complaints submitted via email, online chat or phone.
1.2 Information collected automatically
Device and browsing data: IP address, device type, browser version, operating system, access time and page dwell time.
Cookies: used to optimize the website experience (such as saving shopping cart contents) and analyze traffic patterns. You can refuse Cookies through browser settings, but it may affect some functions.
1.3 Information from third-party sources
Payment service providers: payment status, transaction ID (such as PayPal, M-Pesa, etc.).
Social media: If you log in through a social media account, you may obtain public information (such as avatar, nickname).
2. How do we use your information?
Performance of contracts: processing orders, arranging delivery, and providing after-sales service.
Improving services: analyzing user behavior to optimize website functions and product recommendations.
Communication and marketing: sending order notifications, service updates or promotional information (you can unsubscribe at any time).
Legal compliance: cooperating with law enforcement agencies in investigations or complying with local laws and regulations (such as the South African Personal Information Protection Act POPIA, the Nigerian Data Protection Regulation NDPR).
3. How do we share your information?
Logistics partners: only share necessary delivery information (name, address, phone number).
Payment processors: payment gateways and financial institutions that ensure the completion of transactions.
Legal requirements: disclose information under legal requirements such as court orders and government investigations.
Business transfer: in the case of corporate mergers or asset sales, your data may be transferred to the new entity.
We will not sell your data to third parties for independent marketing.
4. Data Storage and Security
Storage Location: Data is stored on encrypted servers in [fill in the country/region where the server is located, such as South Africa, Kenya, etc.].
Retention Period: Order records are retained as required by law (usually 5 years), and non-essential data will be deleted after you cancel your account.
Security Measures: SSL encrypted transmission, regular security audits, employee confidentiality agreements, etc.
5. Your Rights
According to data protection regulations applicable in Africa (such as POPIA, NDPR), you have the right to:
✅ Access Data: Request a copy of your personal information we hold.
✅ Correct Data: Update inaccurate or incomplete information.
✅ Delete Data: Request to delete account information when there is no legal retention obligation.
✅ Restrict Processing: Request to suspend the use of your data during the dispute period.
✅ Withdraw Consent: Unsubscribe from marketing emails or disable Cookies tracking.
How to exercise your rights: Send an email to [Privacy Commissioner Email] and provide authentication information.
6. Children's Privacy
Our services are not intended for children under 13 years of age (or local legal age). If we find that we have accidentally collected information about children, we will delete it immediately.
7. Policy Updates
We may revise this policy based on business or legal changes. Updates will be posted on this page, and major changes will be notified to you by email or website announcement.
8. Contact Us
If you have any questions about the privacy policy or data processing, please contact us through the following methods:
📧 Privacy Officer Email: [privacy@Jasons.qq.com]
📞 Phone: [+86 150 2935 5204] (working hours: Monday to Saturday 9:00-20:00 GMT+8)
📬 Mailing address: [China-Africa Economic and Trade Cooperation Innovation Demonstration Park, Mawangdui South Road, Yuhua District, Changsha]
Effective Date: [2025/1/1]
Last Updated: [2024/12/28]
[Jason's Store] (hereinafter referred to as "we") is committed to protecting the security of your personal information. This policy details how we collect, use, store and share your data, and how you can exercise related rights. Please read this policy carefully before using our services.
1. What information do we collect?
1.1 Information you actively provide
Order information: name, delivery address, contact information (phone/email), payment credentials.
Account information: username and password provided during registration (encrypted storage).
Communication content: inquiries or complaints submitted via email, online chat or phone.
1.2 Information collected automatically
Device and browsing data: IP address, device type, browser version, operating system, access time and page dwell time.
Cookies: used to optimize the website experience (such as saving shopping cart contents) and analyze traffic patterns. You can refuse Cookies through browser settings, but it may affect some functions.
1.3 Information from third-party sources
Payment service providers: payment status, transaction ID (such as PayPal, M-Pesa, etc.).
Social media: If you log in through a social media account, you may obtain public information (such as avatar, nickname).
2. How do we use your information?
Performance of contracts: processing orders, arranging delivery, and providing after-sales service.
Improving services: analyzing user behavior to optimize website functions and product recommendations.
Communication and marketing: sending order notifications, service updates or promotional information (you can unsubscribe at any time).
Legal compliance: cooperating with law enforcement agencies in investigations or complying with local laws and regulations (such as the South African Personal Information Protection Act POPIA, the Nigerian Data Protection Regulation NDPR).
3. How do we share your information?
Logistics partners: only share necessary delivery information (name, address, phone number).
Payment processors: payment gateways and financial institutions that ensure the completion of transactions.
Legal requirements: disclose information under legal requirements such as court orders and government investigations.
Business transfer: in the case of corporate mergers or asset sales, your data may be transferred to the new entity.
We will not sell your data to third parties for independent marketing.
4. Data Storage and Security
Storage Location: Data is stored on encrypted servers in [fill in the country/region where the server is located, such as South Africa, Kenya, etc.].
Retention Period: Order records are retained as required by law (usually 5 years), and non-essential data will be deleted after you cancel your account.
Security Measures: SSL encrypted transmission, regular security audits, employee confidentiality agreements, etc.
5. Your Rights
According to data protection regulations applicable in Africa (such as POPIA, NDPR), you have the right to:
✅ Access Data: Request a copy of your personal information we hold.
✅ Correct Data: Update inaccurate or incomplete information.
✅ Delete Data: Request to delete account information when there is no legal retention obligation.
✅ Restrict Processing: Request to suspend the use of your data during the dispute period.
✅ Withdraw Consent: Unsubscribe from marketing emails or disable Cookies tracking.
How to exercise your rights: Send an email to [Privacy Commissioner Email] and provide authentication information.
6. Children's Privacy
Our services are not intended for children under 13 years of age (or local legal age). If we find that we have accidentally collected information about children, we will delete it immediately.
7. Policy Updates
We may revise this policy based on business or legal changes. Updates will be posted on this page, and major changes will be notified to you by email or website announcement.
8. Contact Us
If you have any questions about the privacy policy or data processing, please contact us through the following methods:
📧 Privacy Officer Email: [privacy@Jasons.qq.com]
📞 Phone: [+86 150 2935 5204] (working hours: Monday to Saturday 9:00-20:00 GMT+8)
📬 Mailing address: [China-Africa Economic and Trade Cooperation Innovation Demonstration Park, Mawangdui South Road, Yuhua District, Changsha]
@2025,Jason's Store
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